Pricing

Simple, transparent pricing

Start free. Scale when you're ready. No hidden fees.

MonthlyAnnual

Sandbox

Free

Test SmartServe in 10 minutes. No credit card required.

  • 1 AI agent (widget only)
  • 10 voice minutes (one-time)
  • 50 chat interactions / month
  • Web widget channel only
  • Basic analytics dashboard

Growth

$69/mo

Your first AI employee. Handles calls and WhatsApp 24/7.

  • 3 AI agents
  • 250 voice minutes / month
  • 2,000 chat & WhatsApp interactions
  • 1 dedicated phone number
  • WhatsApp + social channels
  • Human escalation (live transfer)
  • 5 Smart Automation rules
  • Conversation summaries via WhatsApp
Most Popular

Scale

$199/mo

Scale your AI operations with workflows, analytics, and integrations.

  • 10 AI agents
  • 600 voice minutes / month
  • 6,000 chat & WhatsApp interactions
  • 3 phone numbers · 3 concurrent calls
  • Workflow builder (n8n) — 15 workflows
  • Post-call QA + sentiment analysis
  • CRM integrations (HubSpot, Zoho)
  • White-label widget (your brand)
  • Priority support · 4-hour SLA

Pro

$499/mo

Enterprise-grade AI ops. No enterprise procurement process.

  • 25 AI agents
  • 1,500 voice minutes / month
  • 15,000 chat & WhatsApp interactions
  • 10 phone numbers · 10 concurrent calls
  • Advanced workflows — unlimited, all nodes
  • Full API access
  • White-label + custom chat domain
  • 15 team members with RBAC
  • Phone support · 2-hour SLA
  • Dedicated onboarding (3 sessions)
Enterprise

SmartServe becomes your AI infrastructure. Fully managed. Completely yours.

Custom pricing tailored to your organisation's scale and requirements.

Unlimited agents, minutes & interactions
Full platform white-label (your domain)
SSO / SAML + advanced security
Dedicated infrastructure
Custom integrations (ERP, legacy)
Dedicated account manager
Private cloud / on-prem available
Custom SLAs + data residency

Add-ons

Extend your plan with only what you need.

Extra voice minutes

$30 / 100 min pack

60-day expiry. Available on Growth+

Extra phone number

$12 / month

Dedicated MENA number. Available on Growth+

Additional team seat

$15 / month

Adds one team member. Available on Growth+

Salesforce connector

$79 / month

Full bi-directional sync. Available on Scale+

SMS notification pack

$20 / 500 SMS per month

Outbound SMS alerts. Available on Growth+

Frequently asked questions

Ready to put AI to work?

Start on the Sandbox plan for free. No credit card required. Upgrade anytime.